How to order
Place an order on the Repsole: Add the desired item(s) to your cart and check out normally like on any other website. The price is in USD.
Once you reach checkout page, fill it out, and depending on which payment method you choose, you will be redirected. If you choose to pay using Credit card for example, then you will be redirected to pay directly using your credit card. However, if you want to pay using cryptocurrency, for example, then you have to click on "Confirm order" to confirm your order, and you will be redirected to "Order confirmation" page to pay.
- Theorder confirmation page is very important.
It includes your order number
It includes our current and updated payment information and the "Payment Form" that you should fill after paying. Unless you used a payment method that automatically lets you pay, such as Credit card, the payment form shows which payment methods we are taking at the moment, in addition to how to pay using those payment methods. No need to ask us for payment information anymore. This page includes all the instructions you need regarding payment.
Follow the instructions shown on the order confirmation page to pay us.
Once you have paid us, fill the form (link is above) which can be found on the order confirmation page. If you lose the form link or have any inquiries, text us on WhatsApp or WeChat (can be found at the bottom), and give us your order number and information about your payment, such as the email you used to pay us and transaction ID.
We will check your payment and arrange QC for you if you pick the QC option. Otherwise, we will ship as soon as possible.
We check the payments at the end of every day. Therefore, if could be that we open your message and "leave you on seen" for some hours until we have checked your payment.
However, we trust you guys, so we will already start arranging QC directly to not waste any time, and then when we check the payments, if there are any problems (sent as PayPal goods and services for example) we will either refund, so you can pay again (and tell us once you pay again), or we will let you know
It takes about 2-7 days for us to get the international tracking number. We will upload the tracking number on the website (in your account) as soon as we get it. Therefore, you don't have to ask us for it, just check the website and you'll find it once we have it :D
That's basically it, finito! Make sure to read the conditions as well since they include important information.
You can track your order status by checking the website:
pending = either you didn't pay or we haven't received the payment yet. We check daily but maybe you paid after we checked, so give it up to 2 days after you pay
"success" means we got payment and preparing order
“shipped” is that we created the label and all that and once you get the tracking number it takes time to work (up to a week). that’s all :)
If you have any problems, please text me on Instagram regarding the problems before doing anything else.
Don't forget that those are reps, not even retail is always perfect
